For free support on all MIMS electronic products, please see our extensive knowledge base on our support site: http://support.mims.net.au or email your query to our IT Support Team on http://www.mims.com.au/support_form.htm If you need help with a non - IT related issue, please leave a message for our Client Service Team in the estore mail box. We will contact you within 24 hours, Monday to Friday.